Windows 10 Course: MD-100T00-A

Five days • Instructor-led training • Virtual course

Microsoft Gold Partner logo for Influential Training

Course summary: Windows 10

The Microsoft Windows 10 course (MD-100T00-A) trains IT professionals to support and configure Windows 10 desktops. This Windows 10 training includes the following areas:

  • how to install, customise, and update Windows 10 operating systems
  • managing storage, files, and devices
  • configuring network connectivity for Windows 10
  • how to secure the Windows 10 OS and protect data
  • how to manage and troubleshoot Windows 10

Training details

  • Format: instructor-led, virtual
  • Length: 5 days
  • Price: £2440 (+VAT)


The Windows 10 course prepares students for Microsoft Windows 10 certification. When you pass this and the MD-101 exam, you will gain the Microsoft 365 Certified: Modern Desktop Administrator Associate badge.

Microsoft Certified Associate Badge for Windows 10 Course: MD-100T00-A

Skills gained

Our Windows 10 training gives you the skills to:

  • install and customise Windows 10
  • configure updates for Windows
  • configure devices and drivers for Windows
  • configure storage for Windows
  • configure network and remote management settings in Windows
  • configure and manage browsers and applications in Windows
  • onfigure account access and authentication
  • configure file and folder permissions
  • describe methods for securing Windows 10, common threats and methods for mitigating against them
  • troubleshoot Windows and application installations
  • troubleshoot hardware and driver issues
  • troubleshoot file issues and perform recoveries

Windows 10 Course


  • Instructor-led virtual training
  • 5 days
  • £2440 (+VAT)


Audience profile

Learning goals

This course is ideal for IT professionals who want to pass the MD-100 certification exam. Combined with Managing Modern Desktops, this training prepares you to become a Microsoft 365 Certified: Modern Desktop Administrator Associate. Both courses will demonstrate your ability to install, configure, manage, and maintain Windows 10 core services.

Applicable job roles



Students on the Windows 10 course should have prior knowledge and experience of:

  • computer networks and hardware concepts
  • OS and application concepts
  • using the Windows OS

Interested in this course?

Fill in the form below and a member of our sales team will call you back within the next working day.


    This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

    Course outline

    Module 1: Installing Windows

    This module covers installing the Windows 10 OS. Students will learn the different editions of Windows 10, requirements, and new features introduced. This module covers how to install the OS, as well as methods for migrations and upgrading. Students will also learn about common tools used in the deployment process.


    • Introducing Windows 10
    • Windows 10 Editions and Requirements
    • Deployment Options
    • Upgrading to Windows 10
    • Deployment Tools

    Lab: In-place upgrade of Win7 to Win 10

    Lab: Migrating User Settings using USMT

    After completing this module, students will be able to:

    • Understanding the different editions and features of Windows 10
    • Understand the Windows 10 client installation options
    • Practice installing Windows 10
    • Migrate content using the User State Migration Tool

    Module 2: Post-installation configuration and personalisation

    This module covers common post-installation tasks in Windows 10. Students will learn how to customize the user interface, as well as using the control panel and settings app to configure common OS settings. This course will also introduce students to Windows PowerShell. This module will cover how device drivers work and how they work. Students will also be introduced to managing and configuring hardware peripherals such as printers.


    • Configure and Customise the Windows Start Menu
    • Common Configuration Options
    • Advanced Configuration Methods
    • Managing Drivers and Devices

    Lab: Using Settings App & Control Panel

    Lab: Using Group Policy Objects

    Lab: Using PowerShell to Configure Windows

    Lab: Managing local and network printers

    After completing this module, students will be able to:

    • Customise the Windows 10 UI
    • Configure device specific settings such as power plans and mobile device options.
    • Use the Windows control panel and setting app to configure settings.
    • Perform tasks using Windows PowerShell.
    • Describe concepts related to drivers.
    • Describe printer management concepts.
    • Configure client-side printing and managing print server properties.

    Module 3: Updating Windows in Windows 10

    In this module, Students will learn about keeping Windows 10 up-to-date. Students will be introduced to the new Windows servicing model and how it applies to various scenarios. Students will learn the various different methods for updating Windows and applications, as well as managing updates using tools like group policy and Windows Update for Business.


    • Windows Servicing Model
    • Updating Windows

    Lab: Updating Windows 10

    After completing this module, students will be able to:

    • Describe the Windows servicing model.
    • Configure Windows update settings.
    • Describe updating Windows using WSUS.
    • Describe updating Windows using Windows Update for Business.
    • Configure Windows update using group policy.

    Module 4: Configuring networking

    In this module, Students will learn about networking concepts. This module will introduce to IPv4 and IPv6, and concepts like DNS. Students will learn how to configure network settings in Windows, as well as learn about wireless network technologies. The module will conclude with methods of managing Windows remotely.


    • Configure IP Network Connectivity
    • Implement Name Resolution
    • Implement Wireless Network Connectivity
    • Remote Access Overview
    • Remote Management

    Lab: Configuring Network Connectivity

    Lab: Configuring and Testing Name Resolution

    Lab: Remote Management

    After completing this module, students will be able to:

    • Configure IP network connectivity.
    • Describe how name resolution works.
    • Describe remote access technologies like VPNs.
    • Configure Windows for remote management and access.

    Module 5: Configuring storage

    This module covers storage configuration and management in Windows 10. Students will be introduced to local, cloud and virtual storage options. This course will also cover configuring storage on client devices and introduce storage spaces.


    • Overview of storage options
    • Managing Local Storage
    • Maintaining Disks and Volumes
    • Managing Storage Spaces

    Lab: Managing Storage

    Lab: Compressing Folders

    Lab: Enabling Disk Quotas

    Lab: Creating a Storage Space

    Lab: Synchronising files with OneDrive

    After completing this module, students will be able to:

    • Describe the options and benefits of local, cloud, and virtual storage.
    • Configure OneDrive.
    • Configure local disk partitions and volumes.
    • Describe the capabilities and benefits of Storage spaces.

    Module 6: Managing apps in Windows 10

    In this module, students will be introduced to app management in Windows 10. This module will cover the different types of apps and supported installation methods. Students will learn how to install apps using manual and automated methods, as well as manage app delivery using the Windows Store. Finally, this module will cover the differences between Internet Explorer and Microsoft Edge.


    • Providing Apps to Users
    • Managing Universal Windows Apps
    • Web Browsers in Windows 10

    Lab: Sideloading an App

    Lab: Installing and Updating Microsoft Store Apps

    Lab: Configuring Internet Explorer Enterprise Mode

    After completing this module, students will be able to:

    • Describe the different types of applications.
    • Install applications manually and using automated methods.
    • Manage application deployment using the Windows Store.
    • Learn about web browser features in Windows 10.

    Module 7: Configuring authorisation & authentication

    This module introduces the tools and features of Windows 10 for authorizing access to Windows 10 clients. Students will learn about methods for how users sign-in to Windows 10. This module also covers restricting what users can or cannot do on a device through methods like UAC and account types.


    • Authentication
    • Configuring User Account Control
    • Implementing Device Registration

    Lab: Joining a Domain

    Lab: Creating Security Policies

    Lab: Configuring UAC

    After completing this module, students will be able to:

    • Describe the different methods for securing data and the Windows 10 OS.
    • Describe the different types of user and service accounts.
    • Configure Windows Hello.
    • Configure user account control.

    Module 8: Configuring data access and usage

    In this module, students will learn about permissions. This module will cover considerations for different files systems. Students will learn how to configure file and folder permissions as well as shared folders. The module will conclude with configuring settings through methods such as local and group policy.


    • Overview of File Systems
    • Configuring and Managing File Access
    • Configuring and Managing Shared Folders

    Lab: Creating, Managing, and Sharing a Folder

    Lab: Using Conditions to Control Access and Effective Permissions

    After completing this module, students will be able to:

    • Describe the differences and benefits of supported file systems.
    • Configure file and folder permissions.
    • Configure shared folders.
    • Secure Windows through local policy settings.

    Module 9: Configuring threat protection and advanced security

    This module introduces students to protecting devices from external threats. Students will learn about the different types of common threats. This module will teach students about using encryption, firewalls, and IPSec to help protect against threats. The module will conclude with how to configure and use Windows Defender and AppLocker.


    • Malware and Threat Protection
    • Windows Defender
    • Connection Security Rules
    • Advanced Protection Methods

    Lab: Configuring Windows Defender

    Lab: Creating Firewall Rules

    Lab: Creating Connection Security Rules

    Lab: Using EFS

    Lab: Using Bitlocker

    Lab: Configuring AppLocker

    After completing this module, students will be able to:

    • Identify common security threats .
    • Describe the methods by which you can mitigate these common security threats.
    • Describe the different methods of encryption.
    • Describe how Windows firewall can secure the device.
    • Describe the benefits of using IPSec.
    • Describe the different features of Windows Defender.
    • Describe the benefits of using AppLocker.

    Module 10: Supporting the Windows 10 environment

    This module will cover the Windows 10 architecture and common environments. Students will be introduced to the various tools used in maintaining Windows. This module will also discuss methodologies for effectively troubleshooting issues and how to proactively manage and optimise Windows 10.


    • Windows Architecture
    • Support and Diagnostic Tools
    • Monitoring and Troubleshooting Computer Performance

    Lab: Monitoring Events

    Lab: Monitoring Reliability and Performance

    After completing this module, students will be able to:

    • Describe the Windows architecture.
    • Describe key stages in troubleshooting.
    • Describe the purpose and benefits of the various tools in Windows.
    • Use monitoring tools to establish a performance baseline
    • Optimise performance on Windows 10 clients.

    Module 11: Troubleshooting files & applications

    This module helps students plan for file backup and recovery. Students will learn how to plan and configure data protection strategies and how to perform various file and system recovery methods. This module also includes common methods for troubleshooting application installation issues, compatibility issues, and resolving browser issues.


    • File Recovery in Windows 10
    • Application Troubleshooting

    Lab: Using File History to Recover Files

    Lab: Troubleshooting Desktop Apps

    Lab: Troubleshooting Application Compatibility Issues

    Lab: Troubleshooting Microsoft Edge Issues

    After completing this module, students will be able to:

    • Describe the different methods of file recovery.
    • Configure Windows 10 to support individual file and system recovery.
    • Recover a device using the Reset This PC function.
    • Solve application compatibility issues with the Application Compatibility Toolkit.
    • Troubleshoot common browser issues.

    Module 12: Troubleshooting the OS

    In this module, Students will learn how to troubleshoot startup and service issues related to the operating system. This module will teach the different startup and recovery options, and how to troubleshoot different Windows services.


    • Troubleshooting Windows Startup
    • Troubleshooting Operating System Service Issues

    Lab: Recovering using Reset This PC

    Lab: Recovering using a Restore Point

    After completing this module, students will be able to:

    • Describe the various methods identifying and recovering from startup issues.
    • Describe when to use the various advanced startup options.
    • Identify and disable a failed service.
    • Identify and mitigate common locked account scenarios.

    Module 13: Troubleshooting hardware and drivers

    This module introduces hardware troubleshooting. Students will learn about driver management and how to troubleshoot devices. Students will also learn steps for troubleshooting system hardware and external peripherals such as USB drives and printers, including diagnostic methods and remediation.


    • Troubleshooting Device Driver Failures
    • Overview of Hardware Troubleshooting
    • Troubleshooting Physical Failures

    Lab: Recovering using Driver Rollback

    After completing this module, students will be able to:

    • Troubleshoot and remediate driver issues.
    • Troubleshoot Peripherals.
    • Diagnose and replace hardware.

    Also in this category

    Microsoft 365 courses

    influential logo for it training

    Want to hear more from us?
    Follow us on social:

    TEL: 0203 507 1728

    Office hours 09:00 - 17:30
    Closed bank holidays


    50 Liverpool Street,
    EC2M 7PY