Mac Support for PC Technicians


    Mac Support for PC Technicians 14 (Sonoma)

    New release for 2024: Mac Support for PC Technicians 14 (Sonoma)* is designed for PC techs who need to install and support Macs running the macOS Ventura on their MS Windows networks. Over two days of intensive training, you will learn the practical details of integrating Macs into a Windows environment. To accelerate learning, our Apple trainers teach the features of macOS in relation to the Windows equivalents you know already.

    *Replaces Mac Support for PC Technicians 13 (Ventura)

    Choose Your Course Time and Location

    Online Training

    Take this Mac support for PC technicians course online – in a trainer-led online format at 9am-5pm in six time zones: UTC, UTC +1, UTC +3, UTC +4, UTC +12, and UTC -4.

    Who Should Take the Mac Support for Windows Techs Course

    The Mac Support for PC Technicians 14 course has been specifically developed for experienced Windows users. Students should be familiar with support concepts in a PC environment, as they will learn to use the equivalent techniques in macOS. Our students on this course typically include:

    • Help desk specialists, technical coordinators, service technicians, or IT professionals
    • Technical coordinators or power users who manage networks
    • Teachers and technology specialists who manage classroom networks or computer labs
    • Resellers, distributors, systems integrators, and consultants selling or integrating Macs into a Windows environment

    Required Knowledge for this Course

    This is an intensive PC to Mac conversion course, so a certain level of prior technical knowledge is assumed. You should also have a basic understanding of macOS and its terminology.

    If you don’t have any macOS experience, you may find it useful to attend our Introduction to macOS course.

    If you’re in any doubt about your suitability for this course, please call our training pros on (+44) 0203 507 1728. We’ll be pleased to discuss your training needs in more detail.

    What Our Students Say

    Over 12,000 technicians have taken our Apple courses in the UK and abroad. From education to retail, big names to independent repair centres, our Apple courses cater to people of all industries.


    Overall student satisfaction rating for 2020

    For someone getting into supporting Macs in a Windows environment, this is a perfect starter course.
    Jeffrey D, Minnesota Dept of Natural Resources

    One of the best virtual training experiences I have had … very helpful in introducing me to Mac OS.
    Chris B, Falmouth Exeter Plus

    Well adapted for virtual training. The instructor was knowledgeable and approachable.
    Hannah B, Cardiff University

    How is it delivered?

    We offer trainer-led online training and private onsite training too. If you’ve got several team members to train, it might be more cost-effective for us to come to you.