Introduction to Device Management


    Choose Your Time and Delivery

    Online Training

    Take this course in a trainer-led online format at 9am-5pm in six time zones: UTC, UTC +1, UTC +3, UTC +4, UTC +12, and UTC -4.

    Getting Started with Device Management Overview

    Getting Started with Device Management is a one-day course written by our Apple master trainer. The course provides an overview of key concepts in managing Apple devices, with a focus on MDM, DEP, and VPP. This Apple device management course is a good starting point for your Apple deployment journey.

    Apple Device Management Course Outline

    The Getting Started with Device Management course includes Apple MDM training, as well as DEP, VPP, developer tools, and security practices.

    MDM: The MDM overview introduces key concepts and technologies in managing macOS and iOS devices. These include Configuration Profiles, Apple Configurator 2, device supervision, Apple’s Push Notification Service (APNs), imaging/”the end of imaging”/Apple T2 chip, Apple School Manager and Apple Business Manager, MDM vendors.

    DEP and VPP (Automated Enrolment and Managed Distribution): What it is, how to buy apps in volume for centralised deployment, how both programs complement MDM, key fundamentals and concepts of app deployment, and info on infrastructure perspective including setup.

    Developer: Intro to bash scripting, why script? Discovering the correct tools for the job, using the CLI (with tips and tricks), using online repositories, versioning and version control/tracking (Github etc).

    Security: Overview of Apple device security concepts, APFS, SIP, FileVault, Secure Boot, Sandboxing, Code-signing, Keychains (local and iCloud), User-Approved MDM (UAMDM) and how it impacts deployment, macOS Kernel Extensions (KEXTS), PPPC (Privacy, Preferences Policy Control), macOS Gatekeeper, firmware passwords and the new Apple T2 chip, Transparency, Consent, and Control (TCC) settings, Unix permissions and how we use the CLI (Command Line Interface), and using Start-up modifiers to manage and administer macOS computers.

    Q&A, Wrap-Up and Conclusion: What’s next, moving forward in your macOS/iOS deployment journey, and where to go from here.

    Apple Device Management Training Prerequisites

    To benefit from this Apple device management training, you should be an established Mac tech looking to extend your skills. Overall, you should have:

    • A good knowledge of macOS and iOS
    • Professional troubleshooting experience

    If you don’t have macOS experience, you’ll find it useful to attend our macOS Support Essentials course first.

    If you’re in any doubt about your suitability for this course, please call our training pros on (+44) 0203 507 1728. We’ll be pleased to discuss your training needs in more detail.

    Who Should Attend Getting Started with Device management?

    • IT professionals who deploy and manage Apple devices
    • Technical sales professionals who help customers choose Apple devices

    How is it delivered?

    We offer remote learning online and onsite training too. If you’ve got several team members to train, it might be more cost-effective for us to come to you.