iOS Support and Troubleshooting Course


iOS and iPhone Support Course Overview

The two-day iOS and iPhone Support and Troubleshooting course focuses on the support and troubleshooting of iOS. This Influential Training, formerly known as Amsys Training course is delivered in a practical format that is suitable for independent repair shops and technicians. Learning from Apple-certified trainers who started their own careers in mac and iOS repair centres, you will pick up a wide range of valuable iOS skills.

iOS and iPhone Support Training Goals

Our iOS and iPhone support training teaches professional, hands-on iOS support and troubleshooting skills.
In this course you will explore how iOS works and how to effectively support devices including iPhone, iPad, and Apple Watch. You will also learn about the services that work with iOS and how to keep devices secure.
With these skills you will be able to offer a professional support and troubleshooting service for customers with iOS devices.

iOS Support Training Schedule

Day One:

  • Introduction to iOS
  • Setting up iOS
  • iOS Activation
  • Apple ID
  • iCloud
  • Installing and Troubleshooting iOS Applications

Day Two:

  • iOS Settings
  • iOS Usage
  • Backing up iOS
  • iOS Security
  • Troubleshooting iOS
  • iOS with MDM

iOS Support Course Details

  • Price: £500+VAT
  • Length: 2 days, 9.30am-5.30pm

Course Prerequisites

  • Some basic IT knowledge and experience of using an iOS device are preferred

Who Should Take this Course?

This course is intended for:

  • Those looking to work at Apple Resellers or self-servicing entities, such as schools
  • Anyone wanting to demonstrate their knowledge of technician-level service and support skills

How is it delivered?

We offer remote learning online and onsite training too. If you’ve got several team members to train, it might be more cost-effective for us to come to you.