macOS Technician Workshop


Why Take the macOS Technician Workshop?

If you want to learn the full range of Apple mac repair skills, then the mac Technician Workshop is for you. On completing this Apple mac repair course you will have learned everything you need to work as a professional Apple mac repair technician.

You will get plenty of hands-on practice with real Apple macs in our repair lab, guided by specialist trainers with decades of experience in real-life repair centres. By choosing us for your Apple mac repair training you get the following benefits:

  • 25 years of Apple repair experience
  • Apple specialist hardware repair trainers
  • 98% student satisfaction rate
  • Fully equipped Apple repair workshop


What You’ll Learn on this Apple Mac Repair Course

This Apple mac repair training provides all the skills you need to get started as an Apple mac repair technician. You will learn the key techniques of mac support and hardware repair.

By the end of this course you will be proficient in:

  1. Installation and maintenance of macOS
  2. Managing users and settings
  3. macOS security and privacy
  4. macOS troubleshooting tools and techniques
  5. Mac hardware repair

Apple Mac Repair Training Outline

Day One:

  • Introduction to macOS
  • Installing macOS / Setup Assistant
  • macOS Recovery
  • User Accounts
  • Permissions
  • Security

Day Two:

  • File System
  • Data Management
  • Time Machine
  • Applications
  • Network Configuration
  • Accessing / Providing Network Services

Day Three:

  • Power Management
  • Peripherals & Printing
  • Troubleshooting Start-up issues
  • Troubleshooting Tools
  • ESD / Safety
  • Repairing All Macs

Day Four:

  • Mac Desktop Take-Aparts

Day Five:

  • Mac Portable Take-Aparts

Workshop Details

  • Length: 5 days, 9.30am-5.30pm
  • Locations:
    • Virtual (online)


  • Some basic knowledge of using a computer, preferably macOS

Who Should Take this Course?

This Apple mac hardware repair course is intended for:

  • Independent technicians and repair shops – not those employed by Apple, an AASP, or an SSA – who want to gain the skills and knowledge sought by employers such as Apple Resellers and self-servicing entities such as schools
  • Anyone wanting to demonstrate their knowledge of technician-level service and support skills

Virtual training

Learn in a trainer-led virtual format. This covers the same skills as the classroom course, but without equipment for you to take apart.

What Our Students Say


Overall student satisfaction rating for 2022

Chris went at a perfect pace, answered any questions that came up, and gave really good insight.

Jesus Perez T, Sky

Excellent instructors and materials. The course gave me everything I need to start as a Mac repair technician.

Shahin P, Excelia IT

Great course, would highly recommend for technicians wanting to broaden their Mac technical skills.

Adrian A, ITDUK

Where’s the Training Centre?

We offer remote classes taught online and on-site training too. If you’ve got several team members to train, it might be more cost-effective for us to come to you.